About Us

Frumzi Casino launched in 2019, born from a simple idea: create an online casino that pairs leading-edge entertainment with transparent, player-first operations. Our founders — veterans from game development, payments, and customer service — wanted a platform where players could enjoy premium games without confusing rules or hidden hurdles. That focus on clarity and player value shaped everything we do from day one.

Our Mission and Player Promises

We exist to deliver honest, engaging gaming that respects players. That means clear terms, fast payments, and customer service that actually solves problems. Our commitments are straightforward: fair play, robust player protection, and reliable support. We measure success by how comfortable players feel depositing, playing, and withdrawing — not by flashy marketing claims.

A Game Library That Delivers Real Variety

Frumzi offers a wide range of game types to suit different tastes: dynamic video slots, classic table games, and immersive live dealer tables streamed in real time. Our catalog is powered by trusted studios to ensure game integrity and high production values. Partners include Bee-Fee Limited (BF Games), Betsoft, Booongo, EGT, ELK Studios, Evolution Gaming, NetEnt, Play’n GO, Pragmatic Play, Yggdrasil and many more — a lineup built to keep sessions fresh and rewarding. Read our Frumzi Casino review for an in-depth look at titles and play options.

Newcomers are welcomed with a 100% match welcome package up to €500 plus 200 free spins — check the terms for the exact wagering requirements and eligibility. We also run regular seasonal promotions and limited-time offers (Easter specials, weekly reloads, cashback windows), so keep an eye on the promotions page to catch time-sensitive deals.

Security, Fairness, and Payment Convenience

Protecting your account and funds is non-negotiable. We use industry-standard encryption and secure payment rails to safeguard data and transactions. Frumzi supports fast EUR deposits and withdrawals, with Trustly available for streamlined bank transfers. Game fairness is maintained through certified random number generation and periodic third-party audits so you can be confident results are unbiased.

Our systems are designed for speed and transparency: clear wagering rules, visible bonus terms, and straightforward withdrawal processes. We encourage players to review terms before claiming offers — transparency prevents surprises.

Responsible Play — Tools and Support

We prioritize sustainable play. Players have access to practical controls such as deposit limits, reality checks, session time limits, and self-exclusion options. If you ever need help, our support team can guide you to local resources and specialist organizations for problem gambling assistance. We also provide informational materials to help players recognize risky patterns and take timely action.

Meet the People Running the Site

Frumzi's team blends technical expertise with frontline gaming experience. Our leadership includes product managers who built casino platforms, security engineers focused on payments and encryption, and veteran customer care leads who handle real player issues. Day-to-day operations are handled by specialists in game integration, compliance, and player support — all committed to improving the experience and addressing concerns quickly and transparently.

Industry Recognition and Player Trust

Frumzi has earned positive feedback from players and reviewers for clear terms, a strong provider roster, and dependable payouts. We're continuously refining our offering based on player feedback and independent checks, and we pursue certifications and audits to validate our standards. That external scrutiny helps keep us accountable and ensures the player experience stays consistent.

How to Reach Us and What to Expect

Customer support is available via email at support@frumzi.com and by phone at +356-2778-0669 for prompt assistance. We operate in EUR and provide flexible banking through Trustly and other methods, with mobile-friendly access via web browsers — no app download required.

Ready to join? Sign up, verify your account, and take advantage of the welcome package while it's available — promotions change, and seasonal offers can be limited in time. We're focused on delivering secure, fair gameplay and clear-value promotions so you can enjoy the site with confidence.

At Frumzi, our aim is to combine high-quality games, rigorous protection, and responsive service so players can focus on playing with peace of mind. If you have questions, reach out — we'll respond quickly and transparently.